In franchisee's view, this study grasp significant relation between actions and ways of communication to franchisor and distributive justice, procedural justice, interaction Justice in Equity theory in franchise industry. Next, this study also suggest franchisor's support and experienced justice as parameter for understanding influence of commitment as a dependent variable in relationship between franchisee and franchisor. then, relation of communication and justice of franchisor is modulated for propose an ability of franchisor which franchisee recognize so this findings verify how the relationship to franchisee is changed. For the proper result, we collected research material to franchisee on a survey. Analysis showed that communication of franchisor increase all of factors in justice. Also, all factors about justice make increase perceived support of franchisor so having a decisive effect on commitment as a dependent variable in relationship quality. Ability of franchisor only have a regulation effect to distributive justice and interaction Justice which relate communication to justice. Finally, the study deduct working-level and academic implication that can be develop a commitment effectiveness at relationship quality based on relationship of result variables and emotional factor that franchisee perceived to franchisor.